Support

Recycling of Used Toner Cartridges and Maintenance Kits

As part of our corporate responsibility for environmental stewardship, we encourage recycling of end-of-life consumables/supplies whenever possible.  These include toner cartridges and maintenance kits. If local recycling is not available in your area, our Ricoh and Kyocera manufacturers can help to reduce our carbon footprint by recycling consumables.

Ricoh Brand Consumables

Return your genuine Ricoh toner containers in their own carton boxes via one of three different preparation methods:

Method #1 - Label already provided

For cartridges that have UPS or FdEx shipping labels inside, remove the label from the box. Place the used cartridge in the box and tape the prepaid shipping label to the outside of the package. Please use the return instructions on the label.

Method #2 - For multiple cartridges

For multiple cartridges using the original packaging or a large box that you supply:

By returning multiple cartridges at one time, you'll reduce the CO2 impact of shipping individual cartridges. Please remove toner cartridges out of individual boxes and consolidate the cartridges into a larger cardboard box. Tape the prepaid label to the package, and be sure to tape all seams to prevent leakage. Drop the package off at a UPS shipping location or include it with your next pickup or drop-off at your facility. If you call UPS to pick up this specific item, you’re responsible for the pickup cost. The return package’s dimensions should be:

• No larger than 165 inches (419 cm) in combined length and girth (2x width + 2x height).
• No longer than 108 inches (270 cm).
• No more than 25 lbs. in weight.

Method #3 - Individual toner cartridges & maintenance kits without a prepaid label

Visit this link to download a prepaid shipping label (note: you will need an EDP code, found on the label of the original carton box).

Kyocera Brand Consumables

Return your Kyocera brand consumables to us and we will ship them back to the manufacturer.  Contact our Supply Department for details: Supplies Department

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