Support

Google 2FA will affect scan to email effective 5/30/22

As your trusted information management partner, we want to make sure you are aware of an upcoming change from Google that may impact your devices that use Google accounts to send and receive mail.

Google has announced the following:

“To help keep your account secure, starting May 30, 2022, Google will no longer support the use of third-party apps or devices which ask you to sign into your Google account using only your username and password”.

If you are using Google accounts to send email from devices and applications that are not capable of two factor authentication (2FA) this change WILL impact, you. Examples of these devices are scanners and multi-functional printers (MFP) used for scan to email. If your scanning device is using a password-only Google account for scan to email, then scanning will no longer work on that device as of May 30, 2022

Google will require 2FA to which there are security advantages. We understand that managing change requires the need to make decisions, create policy and align resources. We are here to help.

How can you be proactive NOW instead of reactive on June 1, and how can we help?

Our MFP REMOTE NETWORK DIAGNOSTIC SUPPORT AGREEMENT enables us to make the changes proactively, using best practices for your network security.

Our support team will use remote technology and be right by your side. Together, we will quickly identify the most appropriate solution according to your network applications and securely get you back to productivity. This service results in a partner to count on to address this and most other printing and scanning issues securelythat you may have now and in the future.

Core benefits of the MFP REMOTE NETWORK SUPPORT AGREEMENT include:

Significant Time Savings. You will always immediately know the first step to take when diagnosing connectivity issues and we will help.
Significant Cost Savings. Proactively addressing Google’s new requirements together as the first utilization of the agreement may eliminate other troubleshooting efforts. Immediately benefiting from this agreement, while providing your organization with an on-going service for continued support.
Peace of Mind. We are both an IT company as well as an office technology company. Our knowledge and expertise will help lead to the most cost-effective solutions while always focusing on security. A company solely focused on IT will not always know the best way to support printing for copiers and printers understanding the potential security risks and a company solely focused on copiers will not fully understand the risks involved from an IT and network perspective. We are the expert in computer and network security, as well as copier risks and security needs and can provide the best comprehensive and secure solution.

Click here to accept and view the full agreement.

Please address any questions to: The Sales Team, or call your consultant or anyone on our teams:

Repeat Business Systems: 518-869-8116
Ed & Ed Business Technology: 315-853-4111

We are looking forward to assisting you.

Sincerely,

Your team at Repeat Business Systems, Inc. / Ed & Ed Business Technology